FAQ
Tickets
Where do I buy tickets?
All Circuit AZ tickets are sold exclusively on Resident Advisor (RA). Go to our Events page and click the RA link for the show you want.
How do I receive my ticket?
Your ticket will appear in the RA Guide app under My Tickets. Log in with the same RA account you used to purchase.
My barcode isn’t showing—what now?
Some events use delayed barcode delivery to prevent fraud. If you don’t see a barcode yet, open the RA Guide app and check My Tickets again closer to the event. Make sure you’re logged into the correct RA account.
Can I transfer my ticket to a friend?
RA allows limited name changes on certain tickets. Availability and timing depend on the event. Open your ticket in the RA app to see options.
I can’t attend—can I resell my ticket?
Use RA Resale from My Tickets in the RA app. It’s the only official and safe way to resell. Avoid third‑party marketplaces or DMs.
Do you offer refunds?
Refunds are generally only available if an event is canceled or rescheduled. If you can’t attend, list your ticket on RA Resale.
Should I buy tickets from other sites or people online?
No. For your protection, only use RA and RA Resale. Third‑party sales are risky and often invalid.
Can I use a printed ticket or Apple Wallet?
We recommend scanning directly from the RA Guide app (screen brightness at max). Printed/e‑tickets or wallet passes may be accepted, but the RA app is fastest.
Group purchases & arriving separately
Some group/table tickets issue a single barcode per order, which may require the group to enter together. Check the ticket description on the RA event page before purchasing.
I didn’t get a confirmation email / my tickets are missing.
Log into the same RA account used for checkout (note: Apple Pay can create a new account). Then check My Tickets in the RA Guide app.
Venue & Entry
Age requirement & ID
Most Circuit AZ club events are 21+. Bring a valid, government‑issued photo ID. Always check the specific RA event page for details.
Set times & arrivals
Doors and set times are posted on the RA event page and can change. Arrive early for faster entry and to support our residents and opening artists.
Re‑entry policy
Policies vary by event and venue. If not listed on the RA page, please assume no re‑entry.
Dress code
No strict dress code—function over fashion. Wear comfortable shoes and bring a light layer.
Bag policy & prohibited items
Small bags are usually fine. Leave outside food/drink and anything that could impact safety at home. Follow venue security guidance on the night.
Photo / video etiquette
- No flash.
- Be mindful of those around you; avoid blocking views.
- Ask for consent before filming others.
- Keep phone use minimal to preserve the vibe.
Accessibility
We work with venues to accommodate accessibility needs. If you require assistance (early entry, viewing areas, etc.), contact us ahead of the event so we can help.
Lost & found
Check with venue staff the same night. After the event, reach out via our Contact page with a description of the item and the event date.
Safety & hearing health
- Techno is loud—bring earplugs.
- Hydrate and take breaks.
- Plan a safe ride home in advance.
Community, Culture & Tips
What does “underground” mean at Circuit AZ?
Music‑first programming, respectful crowds, and immersive environments. We prioritize sound quality, artist curation, and a community‑driven vibe.
Code of conduct
- Consent always. Zero tolerance for harassment or discrimination.
- Respect the space. Don’t block the booth; step outside for calls.
- Be present. Limit bright screens; no flash.
- Look out for each other. If someone needs help, alert staff immediately.
First‑timer tips
- Use RA Resale & ticket notifications for sold‑out shows.
- Rideshare in/out and keep arrivals/departures discreet and respectful.
- Comfortable shoes, earplugs, hydration—thank us later.
Can I bring a camera?
Phone content is fine with no flash. Professional cameras and gear are typically not permitted without prior approval.
Can I leave and come back?
Unless the RA page states otherwise, please plan for no re‑entry.
How do I stay updated on new shows?
Watch our Events page, join our newsletter/text updates, and follow socials for early announcements and ticket drops.